Sage CRM
For the Marketing Department

  • Automatic campaign results tracking
  • Integrated telesales follow-up
  • Campaign cloning
  • Integrates with key social media platforms
  • Document store and share
  • Customer profiling and analysis
  • Rapid lead to opportunity management

Sage CRM
For your Customer Service

  • Case Management
  • Escalation and notification alerts
  • Knowledge base
  • Workflow approval process
  • Detailed analysis on call volumes and case resolution
  • Web self-service
  • Staff performance monitoring
  • Bespoke company dashboard to provide tighter account management

Sage CRM
For your Sales Team

  • Opportunity and Pipeline Management
  • Territory Management
  • Forecasting and Reporting
  • Sales Workflow
  • Lead Management
  • Quotes and Orders Processing
  • Calendar Management
  • Full Mobile Solution supporting the latest devices
  • Powerful networking through Integration
  • Dedicated iPhone and Windows 8 sales apps
  • Collaborate with your sales teams with Business Collaboration¬† powered by Yammer