SAGE CRM
Sage CRM
For the Marketing Department
- Automatic campaign results tracking
- Integrated telesales follow-up
- Campaign cloning
- Integrates with key social media platforms
- Document store and share
- Customer profiling and analysis
- Rapid lead to opportunity management
Sage CRM
For your Customer Service
- Case Management
- Escalation and notification alerts
- Knowledge base
- Workflow approval process
- Detailed analysis on call volumes and case resolution
- Web self-service
- Staff performance monitoring
- Bespoke company dashboard to provide tighter account management
Sage CRM
For your Sales Team
- Opportunity and Pipeline Management
- Territory Management
- Forecasting and Reporting
- Sales Workflow
- Lead Management
- Quotes and Orders Processing
- Calendar Management
- Full Mobile Solution supporting the latest devices
- Powerful networking through Integration
- Dedicated iPhone and Windows 8 sales apps
- Collaborate with your sales teams with Business Collaboration powered by Yammer